They changed management or something from the last time i went years ago...this was a great experience start to finish they are very thorough and get the job done without trying to get more work out of u.

Too much structure and little sense of social engagement. Service is somewhat predatory trying to find ways to increase revenue. Waiting rooms are not pleasing and there are no loaner cars available.

Very fair and honest dealer on the service and selling cars. Good service guys and girls

The service representatives make servicing my car a pleasure especially Tatiana She is so helpful and lets me know what is happening and how long things will take

Very informative staff with excellent advice. Courteous and on time service estimates. Pleasant atmosphere throughout the dealership

Helpful explaining the purpose of a recall, Effecient processing the request fir service. Tespectful and uplifting

The service center is efficient, honest, and cares about its customers. Chris is especially nice and easy to work with.

The service department is very helpful. I have been helped by Chris and Tatiana at Ira Toyota in Orleans

Chris was responsive, polite and helpful. He made the entire process very simple. The cost of the new tires was fair with the current promotion

Great Service! Very friendly staff. The chairs in the waiting area are very comfy. Will go back again.

Took RAV4 in for service and had great experience . Staff was knowledgeable and answered questions professionally.

A great place to get my car serviced. I go there consistently and they are always friendly, professional, and helpful.

I received a recall notice for parts in my 2016 RAV 4. I called Ira Toyota for appointment, was offered shuttle assistance which I appreciated as I’m 81, and sitting in a waiting room for a few hours (although theirs looked quite comfortable) would not be good for me. Because I live a mile away I was easily able to get rides from neighbors, but the offer was a wonderful service for their customers. I was notified when car was ready, given receipt with personal explanation of itemized lists, thanked for choosing their dealership, and went home with peace of mind re: resolution of possible dangerous situation.

Service and follow up excellent. Jonathan kept us looped in and Chris great at checkout

Prompt courteous service. Did not try to push service I was not introduced in. Nice people.